Available Career Opportunities

Review the openings below and submit resume and salary requirements to employment@gbsio.net.

Broker Sales Representative (Outside)

Position Summary

The Outside Broker Sales Representative will market and sell employee benefit products and services to brokers and their clients of all sizes. This individual will focus on setting appointments with qualified prospects and closing sales. Products include, but are not limited to:

  • Fully-Insured group benefit products and services
    • Medical, Dental, Vision, Life AD&D, Short & Long Term Disability, Voluntary, HRA, FSA, HSA, COBRA
  • Self-Funded group benefit products and services
    • Medical, Dental, Vision, Wellness Programs and other products that may apply
  • Broker Outsourcing Services (Broker Select)
    • Account Management, Renewals, Customer Service, Employee Communications
  • GBS Payroll products and services
    • Payroll, Tax Services, Time & Attendance

This position will have production goals and will be expected to meet quarterly sales targets.

Responsibilities

  • Identify potential brokers & clients
  • Contact brokers to establish & maintain business relationships
  • Attain prospecting & sales goals
  • Maintain insurance licensing for appropriate markets
  • Assist broker with new case implementation as necessary (employer meetings, etc.)
  • Other duties as assigned

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Education, Training, Licensing & Certification Requirements

Life & Health License

Experience Requirements

  • 3-5 years of successful sales experience
  • Relationship building
  • Experience with prospecting/cold-calling
  • Enthusiastic
  • Objective oriented
  • Team oriented
  • Must be proficient with Microsoft Excel, Word, Outlook and PowerPoint
Submit Resume & Salary Requirements
Broker Sales Representative (Inside)

Position Summary

The Inside Broker Sales Representative will market and sell employee benefit products and services to brokers and their clients of all sizes. This individual will focus on setting appointments with qualified prospects and closing sales. Products include, but are not limited to:

  • Fully-Insured group benefit products and services
    • Medical, Dental, Vision, Life AD&D, Short & Long Term Disability, Voluntary, HRA, FSA, HSA, COBRA
  • Self-Funded group benefit products and services
    • Medical, Dental, Vision, Wellness Programs and other products that may apply
  • Broker Outsourcing Services (Broker Select)
    • Account Management, Renewals, Customer Service, Employee Communications
  • GBS Payroll products and services
    • Payroll, Tax Services, Time & Attendance

This position will have production goals and will be expected to meet quarterly sales targets.

Responsibilities

  • Identify potential brokers & clients
  • Contact brokers to establish & maintain business relationships
  • Attain prospecting & sales goals
  • Maintain insurance licensing for appropriate markets
  • Assist broker with new case implementation as necessary (employer meetings, etc.)
  • Other duties as assigned

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Education, Training, Licensing & Certification Requirements

Life & Health License

Experience Requirements

  • 1-3 years of successful sales experience
  • Relationship building
  • Experience with prospecting/cold-calling
  • Enthusiastic
  • Objective oriented
  • Team oriented
  • Must be proficient with Microsoft Excel, Word, Outlook and PowerPoint
Submit Resume & Salary Requirements
Account Manager

Position Summary

  • Provide new and renewal sales and service assistance to GBS Broker Select and Legacy accounts (size 1 and above to included acquired business through broker acquisition)
  • Manage Broker Select and Legacy blocks of business throughout the year
  • Acquire new business leads, and work with a GBS Brokers to initiate contact with the referred lead.  New business leads can come from various sources, including but not limited to:
    • Referral leads from renewing GBS accounts
    • Personal contacts

Responsibilities

  • Phone and field contact with GBS Broker Select and Legacy accounts to discuss account renewals, alternate product options and compliance
  • Promote sale of additional products
  • Follow-up to determine renewal decision and assure successful retention of accounts
  • Generate alternative product proposals for groups less than 50
  • Coordinate alternative product proposals for groups of 50 or more with carriers
  • Submit final renewal elections to GBS support, carriers and Enrollment & Billing
  • Coordinate supplies and Administration kit deliveries to client groups
  • Conduct employee meetings and translation of benefits
  • Maintain renewal activity/retention log and monthly report to management
  • Assist in the implementation of new GBS fully insured accounts, with 50 or more employees, to include assisting with employee meetings, and a review of the Administration Kit and first invoice to ensure accuracy
  • Make quarterly courtesy calls to client groups regarding:
    • Service issues and overall GBS satisfaction
    • Provide feedback to management of the results
  • Acquire "Prospect referrals" from current clients to potential new clients, and for identifying "additional lines" of business opportunities within current clients
  • Provide input to management and Broker, as needed, in developing renewal mailings and determining alternative carrier options
  • Provide feedback and recommendations to management regarding issues, problems, procedures and competitiveness of GBS products
  • Keep informed regarding carriers, products, procedures and legislation
  • Attend monthly staff and sales meetings, as well as, bi-weekly department meetings
  • Perform other special duties and projects as assigned

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Education, Training, Licensing & Certification Requirements

Health and Life license - must be willing to obtain within 6 months of hire date

Experience Requirements

  • 5 years employee benefits experience
  • Excellent written and verbal communications skills, including public speaking skills
  • Highly organized and detail oriented
  • Must be able to multi-task
  • Self-motivated with a positive and supportive attitude
  • Ability to evaluate problems and recommend solutions
  • Must be familiar with Microsoft Office (Excel, Word and PowerPoint)
Submit Resume & Salary Requirements
Sales Support Coordinator

Position Summary

The Sales Support Coordinator will manage all business processing for the fully insured small and large group and self-funded products. This individual will focus on assisting, developing relationships with account managers and brokers to expedite the case submission internally, to carriers and to account installation.

Responsibilities

  • Process renewals & new business as needed
  • Work with carrier to expedite new business submissions
  • Contacting and following up with brokers and carriers for information required to complete and process new business paperwork
  • Handle all broker inquiries regarding carrier requirements, product information and pending new business cases
  • Assist and possibly coordinate request for proposals (RFPs) and responses with brokers, internal departments, underwriting, etc.
  • Assist and possibly distribute all RFPs, follow ups and other proposal activity for all market segments and platforms
  • Provide sales support to Account Managers, brokers and GBS broker reps to enhance sales opportunities for the company
  • Provide support to Account Managers, brokers and the GBS brokers sales staff which includes, but is not limited to; GBS services, technology and carrier requirements
  • Developing a rapport with the broker to complement what is happening at the sales consultant level
  • Log the appropriate systems for quoting and service activity
  • Logging all new business information into the appropriate logs/systems
  • Logging, tracking and distributing all RFPs and other proposal activity for the 50+ employee groups
  • Contacting and following up with brokers on necessary information
  • Coordinating the proposal process with internal departments, specifically, Underwriting
  • Initiating and coordinating the completion of questionnaires, network comparisons and other requirements
  • Generation of New Business Transmittals for all new business
  • Participate, at designated levels, on special projects as identified by department management
  • Act and behave at all times as an ambassador of GBS
  • All other duties as assigned 

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Education, Training, Licensing & Certification Requirements

Licensure to market the appropriate products and services - must be willing to obtain within 6 months of hire date

Experience Requirements

  • Experience in a sales support capacity in the employee benefits industry
  • Experience in the regional carriers plan designs and product offerings according to market size
  • Sales and/or significant Customer Service track record
  • Detail and results oriented are required
  • Solid math skills are essential
  • Strong written and verbal communication skills
  • Strong organization skills are required
  • Strong follow-up skills are required
Submit Resume & Salary Requirements
Client Service Coordinator

Position Summary

The Client Service Representative position will be responsible for identifying, researching, and resolving provider/insured inquiries relative to claims, eligibility and benefits.   This position will be part of our Call Center, managing all inbound and outbound calls in a timely manner.  The successful candidate will be the liaison between our company and its current customers, taking the extra mile in building positive and sustainable relationships.

Responsibilities

  • Perform thorough and accurate research in a timely manner.
  • Follow-up by telephone or written correspondence with providers/insureds on all relevant claims issues.
  • Communicate effectively with a professional and maintain a courteous disposition at all times.
  • Verify benefit eligibility/membership and coverage type.
  • Determine appropriate co-pay, coinsurance, and deductible information according to plan documents.
  • Send appropriate correspondence to providers/insureds requesting additional information as needed.
  • Meet or exceed productivity and quality requirements.
  • All other duties as assigned.

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Experience Requirements

  • Excellent written and verbal communication skills.
  • Excellent analytical skills.
  • Interpersonal skills.
  • Excellent organizational skills and ability to work independently.
  • Previous experience with CPT and ICD-9/ICD-10 coding structures.
  • Thorough knowledge of PPO structures.
  • Successful completion of course in medical terminology.
  • Minimum of 2 years’ experience processing medical insurance claims or fielding inquiries regarding medical insurance claims.
Submit Resume & Salary Requirements
Customer Service Representative

Position Summary

The Customer Service Representative will provide administrative and customer service support to Broker Select and Legacy Accounts (Clients), as well as, the Sales and Sales Support Teams.

Responsibilities

  • Assist with all servicing issues, related products, and services.
  • Act as liaison between Sales/Sales Support and Clients on post sale/renewal needs (enrollments and ID Cards, etc.)
  • Act as liaison between Clients and insurance carriers (claims issues).
  • Complete enrollment, claims, HRA, and FSA audits as required.
  • Receive all applications (new and existing groups) and review for completeness, acquire missing information, and forward for processing or process directly with carriers as appropriate.
  • Respond clearly and accurately to client communications regarding benefits, applications, account status, procedures, etc...
  • Initiate contact with clients by telephone or email regarding questions or problems.
  • Maintain knowledge level of benefits, products, laws and regulations, systems, procedures, and communicate this knowledge to clients as necessary.
  • Maintain high degree of accuracy and timeliness; meet or exceed the performance standards.
  • Ability to analyze processes and procedures to determine most efficient methods of providing administrative support.
  • Recommend opportunities for automation and/or reorganization and discuss with supervisor.
  • Other duties as assigned.

This list is not intended to be an all-inclusive representation of the responsibilities of this position, but instead, is intended to present a summary of its major functions. Specific assignments may be changed at the discretion of management.

Education, Training, Licensing & Certification Requirements

Health and Life license – must be willing to obtain within 6 months of hire date.

Experience Requirements

  • Minimum of three years customer service experience in insurance sales.
  • Good math aptitude.
  • Excellent organizational skills.
  • Ability to prioritize work and meet established deadlines.
  • Excellent communication skills.
  • Excellent interpersonal skills.
  • Basic proficiency with MS Office to include Excel, Publisher, Outlook, and Word.
Submit Resume & Salary Requirements